Knowledge AI Agent - Instant Expertise
Make accessing information a breeze, Unburden your human experts by simplifying information search and summarization.
Unified Information Retrieval
Consolidate information from every corner of your knowledge base.
- Comprehensive answers to complex questions
- Cross-repository information so you can discover more
- Comprehesive, contextualized, accurate responses in real time
Succinct Summarization
Summarize organizational documents.
- Smart triaging and routing of customer issues
- Facilitate quicker understanding of in-depth documentation
- Capture the essence of complex topics
Streamlined Content
Verify and deprecate content effortlessly.
- Sort, classify, and update documents automatically
- Simplify cross-organizational document collaboration
- Monitor documents in real-time for compliance with the latest regulations
Instant Knowledge Access
Empower your teams with an AI agent that automatically organizes, classifies, and distils knowledge from across your enterprise—making critical information instantly accessible when and where it’s needed.
- Context-rich answers grounded in enterprise data
- Ready-to-use integrations for rapid deployment across your stack
- Works with any LLM and supports multiple languages natively
Search, Summarize, Serve
Ensure company knowledge is at employee fingertips. Search across data sources and provide critical information in easily digestible forms. Make the right information a utility.
Secure, Organize, Provide
Secure data access with advanced ACL. Retain critical knowledge within the organization. Curate data sources so information and data is up-to-date and instantly accessible to employees.
Resolve, Assist, Accelerate
Promote a culture of continuous improvement and innovation. Eliminate routine internal back-and-forth for information. Save time, boost efficiency, and stimulate growth.
Your Enterprise Knowledge — Always Accessible, Instantly Actionable
The SmartAI Knowledge Agent delivers real-time access to critical information dispersed across tools, documents, and teams. Trained on your organization’s internal knowledge base, it enables seamless collaboration and knowledge sharing across time zones while ensuring that employees can quickly find what they need to work efficiently and make informed decisions.
By automating tasks like document summarization, content updates, and data entry, the agent streamlines knowledge management and boosts organizational intelligence. It uncovers patterns in data, synthesizes insights into actionable knowledge, and helps preserve institutional expertise—mitigating the risk of knowledge loss when employees move on or retire.
Want to discuss your use case or get a demo? Contact our TechEdge360 sales team will be in touch, email: info@techedge360.ai
Why Choose Us
Enterprise Integrations
Integrate effortlessly with your existing platforms—including FreshDesk, Salesforce, ServiceNow, Zendesk, and custom systems. The Knowledge AI Agent unifies scattered data by connecting across repositories, enabling centralized information access without disrupting your current IT environment.
Content Curation with Deep Enterprise Understanding
Leverage AI that understands your business language and domain-specific context. The agent generates accurate summaries and relevant responses tailored to each query, ensuring your knowledge base is clean, organized, and always up to date for real-time decision-making.
Advanced Security & Compliance
Ensure secure access with enterprise-grade protections like ACL, ISO 27001, and SOC 2 compliance. The agent enforces role-based data access, giving employees the right information at the right time—while maintaining control over how knowledge is viewed, shared, or edited.
Streamlined Document Management
Automate the lifecycle of your content—verify, classify, deprecate, and update documents with ease. Real-time monitoring helps ensure regulatory compliance and improves cross-functional collaboration by keeping your knowledge repository aligned with current policies and processes.
How it works
