Payment Assist AI - Faster, Easier, Automated
Take the complexity out of payment handling. Our AI-powered agent automates both inbound and outbound payment interactions—reducing delays, easing workloads, and ensuring every bill is settled on time with full transparency and compliance.
Cross-System & Cross-Rail Integration
- Seamlessly integrate with payment systems like card networks, net banking, and UPI/ACH transfers
- Operate across multiple CRMs, billing platforms, and enterprise channels
- Ensure regulatory compliance and secure handling of customer payment data
Automated Communication Workflows
- Schedule and deliver payment reminders via voice, SMS, email, or WhatsApp
- Send instant confirmations after payment actions
- Enable retry logic and fallback options to maximize completion rates
Smart Monitoring & Optimization
- Track customer responses and interactions in real time
- Identify friction points and optimize scripts dynamically
- Provide insights to improve recovery strategies and reduce churn
Call, Guide, Process
Enable customers to pay their bills through a guided experience over voice or chat. The AI agent explains the due amount, available payment options, and walks users through the process—reducing human intervention and wait times.
Remind, Nudge, Assist
Trigger automated payment reminders before the due date, follow up on unpaid bills, and assist customers with real-time answers to payment-related queries. Reduce delinquencies and improve satisfaction with proactive AI outreach.
Customize, Suggest, Adapt
Leverage customer preferences and behavior to tailor payment journeys. Suggest preferred payment channels, offer contextual responses, and adapt interactions based on payment history to increase success rates and reduce friction.
Automate Payments Securely
Make payments effortless by providing easy-to-use options across a range of channels: voice, chat, messages, and more. Completely secure, completely confidential.
- Process payments directly over a voice call or via SMS/email/WhatsApp
- Adopt top-of-the-line security measures such as PCI/DSS certifications and data encryption
- Track and record all transactions in backend systems
The SmartAI- Payment Assist AI agent automates and streamlines payment processes across multiple customer interaction channels, including voice calls, chat, SMS, email, and messaging platforms like WhatsApp. These agents enable users to make payments directly and securely through their preferred channel, reducing manual effort and operational overhead.
Security is a core focus, with advanced measures such as PCI/DSS certifications and robust data encryption to protect sensitive financial information. All transactions are tracked and recorded in backend systems, providing transparency and accountability for both businesses and customers.
Integration capabilities are a key strength of these AI agents, making them highly adaptable for organizations with complex infrastructure needs. Built-in scalability allows businesses to deploy and train agents quickly to meet changing demand without significant upfront investment.
Want to discuss your use case or get a demo? Contact our TechEdge360 sales team will be in touch, email: info@techedge360.ai
Why Choose Us
Secure Integrations
Integrate with diverse payment systems (bank transfers, card networks), backend systems (billing systems, CRMs), and communication platforms (voice calls, chat, emails, and SMSs)
Enterprise-ready Solutions
Use MCP and/or APIs to connect seamlessly with your existing enterprise systems (including custom and legacy systems). Rigorously implement security protocols like PCI/DSS compliances.
Quick-and-easy Scalability
Slash costs and scale up operations on demand with ready-to-deploy, instantly trainable agents that enable fuss-free payments in minutes.
Customer Satisfaction
Engage your customers with the latest in voice technology and Gen-AI language capabilities to ensure human-like interactions via voice and chat.
How it works
